BASTIEN NEW TRADITIONS PRIMER A Neil A. Kjos Music Company

Prompt shipping and expert packing

We offer a wide range of shipping options thanks to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff are extremely skilled and will package your products according to our precise and precise specifications. The goods you send us are checked thoroughly and secured properly prior to shipping. We ship to thousands of customers daily across different countries. Our commitment to become the biggest online retailer worldwide is demonstrated by this. We have distribution centers and warehouses located in Europe as well as the USA.

Orders that include more than 1 item are given processing time in accordance with the item.

Prior to shipment the items, our staff will carry out a thorough inspection on the products you have ordered. Currently, most orders are delivered within 48 hours. The delivery estimate is between 3 and 7 days.

Returns

Due to multiple parties, including the factory and the warehouse, we are unable to effectively manage inventory. The stock can change at any time. Please understand it may happen that your order may be out of stock after the order is placed.

Our policy is valid for a period of 30 days. If the 30 days have elapsed after you bought your item, we cannot give you a refund or exchange.

Your item must be in its original packaging and not be used. The item must be returned in its original packaging.